WhatsApp said earlier this week that it would allow users to review their planned privacy updates at “their speed” and display a banner to better explain the changes to their terms. But what happens to its users who do not accept the terms by the May 15 deadline?
In an email to one of its merchant partners reviewed by ClearTips, Facebook-owned WhatsApp said it would “gradually” allow users to comply with the new terms “to keep WhatsApp’s full functionality” starting May 15 .
If they still don’t accept the terms, “for a short time, these users will be able to receive calls and notifications, but won’t be able to read or send messages from the app,” the company added in the note. The company confirmed to ClearTips that the note correctly characterized its plan.
The “short time” will be a few weeks. In the note, WhatsApp is linked to a newly created FAQ page that states that its policy regarding inactive users will come into force after May 15.
WhatsApp’s policy for inactive users states that accounts are “generally deleted after 120 days of inactivity.”
The instant messaging service was asked by some of its users – including, in India, its largest market – after an in-app alert last month to agree to the planned privacy terms by February 8, which reflected this The recent push in e-commerce is being made to, if they want to continue using the service.
After the backlash, WhatsApp said that its planned privacy update caused confusion among some of its users. “We have heard from so many people how much confusion there is around our recent updates. A lot of mistakes have been made to create anxiety and we want to help everyone understand our principles and facts, ”it wrote in a blog post last month.
Since 2016, WhatsApp’s privacy policies have allowed the service to share some of Facebook’s metadata such as user phone numbers and device information. The new terms will allow Facebook and WhatsApp to share payment and transaction data to help them better target ads as social e-commerce broadens its e-commerce offerings and looks to merge its messaging platform.
WhatsApp, used by more than 2 billion users, was delayed three months into implementing the new policy last month and has since clarified its terms to users – although its explanations did not explicitly address whether What it plans to do with users who do not accept the terms.