Walmart’s The online grocery business has been an important contributor to its growing e-commerce sales, particularly now in the midst of the coronovirus epidemic. Now the retailer is expanding the reach of curbside pickups at its warehouse club chain, Sam’s Club. Today, Sam’s Club announced the nationwide launch of curbside pickup, which saw all of its 597 clubs in the U.S.
The retailer operated curbside pickups at 16 club locations prior to today’s launch, and saw positive results. With the epidemic being sent to more shoppers online, Sam’s Club has accelerated the rollout at all locations where it is free for plus-level members and above.
To use the service, members of Sam’s Club can order online through either Sam’s Club mobile app by looking for products marked as “up in the club”. At checkout, they will then be able to select the pickup time. The retailer says that same-day pickup will be an option. Similar to how curbside works at parent company Walmart, Sam’s club shoppers will park at a designated location upon arrival at the store and Sam’s club employee will load the item into the customer’s car.
Store associates, meanwhile, use custom-made technology like Quick Pick App for employees, which is used to pick and remove orders.
The retailer says that online pickup orders can be scheduled from 7 am to 9 pm, Monday to Saturday and 10 am to 5 pm on Sundays.
While the service is free for Plus members, it will also be offered to non-Plus members for a limited time. However, they will have more limited time slots available: 10 am-8pm, Monday to Saturday and 10 am-5pm on Sundays.
“While curbside pickup is a new plus member benefit, we recognize that all our members are exploring the option of contact-free shopping as part of the current environment,” Lance De La Rosa, Chief Operating Officer, Sam’s Club Said in a statement. About the launch. “Because of that, we are going to temporarily make the service available to every member and we can help them get the products they need when and how they want them.”
Of course, the company’s long-term plan is to upgrade these free members, while also taking on more merchandise from online grocery rivals, including Amazon, Instacart and Target Shilt.
Even ahead of the epidemic, Walmart was overtaking Amazon as consumers’ favorite online grocery provider. It now reportedly wants to revisit its unlimited online grocery delivery service as Walmart +. Combined with Sam’s new option for curbside, the retailer will have several ways for consumers to shop from a Walmart-owned store.