Sony has pulled off “Cyberpunk”, one of the most anticipated games in recent years, following a flood of complaints from its PlayStation store and ridicule from customers over compatibility issues and bugs.
Gaming giant said It is offering a full refund to any customer who has purchased the title of the CD project from the PlayStation Store – although customers need to ask for it. Last week, CD Project announced that “Cyberpunk 2077” had been pre-ordered more than 8 million times. A day later (Friday), the company said its revenue from digital pre-order sales exceeded the production, marketing and promotional costs of Cyberpunk 2077.
Daniel Ahmed, senior analyst at Nico Partners, said The much-awaited title delimitation in the gaming industry is unprecedented. “I don’t think we’ve ever seen anything like this in the industry before. The only thing that comes close is when Warner Bros. removed ‘Batman Arkham Knight’ from PC due to technical issues, but it was from the publisher itself . This platform holder delivers the game. “
He said the CD project could delay the release of “Cyberpunk 2077” in a year and avoid the situation in which it landed itself. “Cyberpunk 2077 launch was expected to become 30 million + vendors before launch. But CDPR’s handling of the game’s status and status post launch has taken it further. “
CD Prozac released “Cyberpunk 2077,” a game that was unveiled for the first time seven years ago, following the shortest rays on 10 December. CD Prozac’s shares were down more than 13% at the time of publication.
Sony Interactive Entertainment has tried to ensure a high level of customer satisfaction, and we will start offering a full refund for all gamers who have purchased Cyberpunk 2077 through the PlayStation Store and want a refund, ” The company said on Friday.
Earlier this week, CD Project admitted that the game should have paid more attention to “play better on PlayStation and Xbox One”. The company also said that it would offer refunds to dissatisfied customers, but many users said they had not received their money back.
“It’s not like people haven’t seen it for a few months,” said Niko Partners Ahmed. “Before the game’s many delays, the developers and QA were deliberately disguised / taken down the game’s final gene footage (as acknowledged by CDPR), and more. Pointing to issues, and many more to learn from. There are lessons. “
“An important point is that there is a need for improvement in management / production processes. It turns out that non stop crunching for months does not make a game good. This not only negatively impacts the health of the devs, but will also have a wider impact on the game when it comes to guidelines for marketing, certification and refunds from a publisher and platform holder level, anyway, it would be interesting to see this CDPR. Responded and how can they save the goodwill that has been built over the years, ”he said.