Ring debuts ‘Virtual Security Guard,’ new Pro alarm system and smarter

Ring is just one part of Amazon’s annual devices and services event this year, but they’re bringing a lot of updates, including a new Pro alarm suite with refreshed hardware and integrated Eero Wi-Fi 6 router capabilities. They also have a new service offering called ‘Virtual Security Guard’ that basically monitors your Ring feed in a way you can’t, and they add alerts to their existing doorbells and cams for better event recognition. improving together.

Ring Alarm Pro

Ring Alarm Pro is an upgraded home security system suite that includes a base station with Eero built-in. The base station doubles as a Wi-Fi 6 router with a net capable of connecting other modern Eero hardware (which is another Amazon acquisition that has some good consumer brand synergies). Ring Alarm Pro also includes 24/7 backup Internet for cellular data usage, including 3GB per month, with additional data available at $3/1GB. Ring’s Power Pack accessories can be connected to a base station to keep the Internet running even when the power is off.

The Alarm Pro Base Station also has a microSD card slot with support for cards up to 64GB in capacity, which can provide local video storage for your connected Ring cameras and doorbells.

Like Ring’s previous alarm products, it works with their motion sensors, door and window sensors, and fire and moisture sensors and more. The company is also offering a Pro Tier of its subscription product ($20/month), which gives you access to that cellular backup service, as well as professional monitoring and (again!) ad blocking, content filtering, and threat protection services. Can get it. to your home internet via eero.

virtual security guard

Not to be confused with its new Pro Tier subscription (which is offered alongside its existing, $10/month option), there is a new separate subscription service called ‘Virtual Security Guard’ which is intended to be an onsite security guard. to reiterate the benefits of

Basically, it adds an extra level of scrutiny to the case of professional surveillance through a partnership with monitoring company Rapid Response. Rapid response personnel will monitor the Ring camera and if you’re a member, the doorbell uniquely feeds you, responds to motion alerts and provides interference, including triggering sirens and lights, using two-way talk features. is, and even actually proceeds to send emergency services should they assess that it is necessary.

Ring is quick to point out the ways in which the virtual security guard remains completely in control of the individuals who subscribe; For example, cameras are opted out by default so the user can choose who will be monitored and when. Agents also cannot activate cameras unless they are a green light, which can be monitored in a user-specified home or away mode. They can only view real-time video via Live View when a motion incident is detected, and the videos are not downloaded or saved for any other use by agents. Lastly, any privacy zones set up by the user are hidden to surveillance agents, and the Ring app also shows live when virtual security agents are monitoring the feed, and any previous live views seen by agents as well. will be marked with.

No word on specific pricing here, but it looks like it’s going to be a premium as it requires that the user already has a professional monitoring plan. They also must have an external, hardwired video doorbell or security camera from Ring to use the program, and it’s due to be available on an invite-only basis later this year.

Custom event and package alerts

image credit: ring

Ring has a lot of exciting announcements this year, including whether its flying drone is actually shipping, but the news that may be most useful to most of its users is the introduction of new smart alerts, including package alerts and custom event alerts.

Package Alerts do exactly what they say, giving you the ability to specify an area of ​​your choice and receive alerts any time a package is present in that area. For example, you can set it to watch your front steps or your porch, and get alerts about anything that’s out there on Amazon (for example).

They’re also going to be available to anyone with Ring Video Doorbell Pro 2 and Ring Video Doorbell (2020 model year) devices starting today—provided you have a Ring Protect plan.

Custom event alerts are applicable for Spotlight Battery Cam users, again providing they have the Ring Protect plan, and will offer a bit more custom flexibility. So, for example, you could use a still of your garage door as occupied by your ring, and a still of it open, and teach it to differentiate between those two states. and alert you to changes in state when they occur. Ring mentions that it can work with gates and doors, and other types of state changes as defined by users. This package is going to launch a little later than Alert, with availability expected “in the coming months.”

Ring Jobsite Security

image credit: ring

Last but not least, Ring is targeting the contractor and job site management crowd with JobSite Security, a product built around Ring Alarm Pro that makes it ideal for professional use with upgrades such as external contact sensors to the gate open/closed position. Tweaks to keep track of. Example. It also includes a lot of safety oranges, indicating the target audience (pun intended because the safety orange is used for its reflection).

Jobsite Security is a team-up with Home Depot, which will offer it exclusively starting at $399.99. This is a smart extension of the company’s brand beyond the domestic segment, and perhaps a harbinger of more B2B endeavors to come.

Amazon Fall 2021 Hardware Event

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