RapidDeploy raises $29M for a cloud-based dispatch platform aimed at 911 centers – ClearTips

The final year of the epidemic’s living has been real-world, and sometimes annoying, evidence of how important it can be for critical and well-equipped emergency response services. They can help people remotely when needed, and when they cannot, they ensure that the person’s help in medical and other situations can be sent quickly. Today, a company that is building cloud-based tools to help in this process is announcing a round of funding, as it continues to grow.

RapidDeploy, which provides computer-aided Dispatch technology as a cloud-based service to 911 centers, has closed a $ 29 million round, a Series B round of funding that both use to develop its business , And will continue to expand the SaasS tools it provides to its customers. In the startup’s point of view, cloud is necessary to drive emergency response in the most efficient way.

“In the early days, the 911 response was called on a walkie talkie,” said Steve Rauker, co-founder and CEO of Rapiddeploy in the interview. “Now the cloud has become a nexus of signs.”

Washington, D.C.-based RapidDepel provides data and analytics to 911 centers – the critical link between those who call for help and those calls to the nearest medical, police, or fire support – and today its Radius Plus, There are approximately 700 customers using Esese Analytics and Nimbus CAD products.

It serves about 10% of all 911 centers (approximately 7,000) in the US, and covers 35% of the population (cities and other dense areas have more centers). Its footprint includes state coverage in Arizona, California and Kansas. It also operates in South Africa, where it was originally founded.

The funding is coming from an interesting mix of financial and strategic investors. Led by Morpheus Ventures, the round was attended by Greatpoint Ventures, Ericsson Ventures, Samsung Next Ventures, Tao Capital Partners, Tau Ventures, among others. According to Pitchbook figures, the company raised about $ 30 million before this latest round. The valuation is not being disclosed.

As a major player in the communications industry, Ericsson and Samsung have a big stake in seeing what the next generation of communications technology will be and how it will be used for critical services. (And indeed, one of the big leaders in legacy and 911 communications is Motorola, both of which will be a competitor.) AT&T is also a strategic go-to-market (distribution and sales) partner of RapidDePlus, and also has is. Integration with Apple, Google, Microsoft and OnStar to feed data to your system.

The business of emergency response technology is a fragmented market. Rooker described them as “mom-and-pop” businesses, some 80% of them with four seats or less (a testament to the fact that a lot of America is actually quite a lot bigger than its urbanized cities Is less urban, you might think))), and in many cases many of these are working on legacy tools.

However, over the past several years in the US – fond of innovations such as the JD Project and FirstNet, a next-generation public safety network – things have been shifting. RapidDeploy’s technology sits alongside (and competes in some areas) companies such as Carbyne and RapidSOS, which are tapping into innovations in both cell phone technology to help people and improve to help them .

RapidDeploy’s tech is based around its RadiusPlus mapping platform, which uses D.Eta from smart phones, vehicles, home security systems and other connected devices and channels it into its data stream, which can help a center determine not only the location, but also possible other aspects of the caller’s position. Her Eclipse analytics services, meanwhile, are meant to act as assistants to those centers to help triage situations and provide information on how to respond. Nimbus CAD then helps to find out who to call and be routed to the response.

In the long run, the plan will be to leverage cloud architecture to bring in new data sources and methods of communication between callers, centers and emergency care providers.

“It’s about being more of a triage service rather than a message switch,” Rauker said. “As we see it, the platform will evolve with customer needs. Strategic mapping is not large enough to eventually cover it. We are thinking about integrated communication. “In fact, it is the direction that many of these services are operating, which can only be a good thing for consumers.

“The future of emergency services is in the data, creating a faster, more responsive 9-1-1 center,” said Mark Dyne, founding partner of Morpheus Ventures in a statement. “We believe that Platform RapidApploy has provided the necessary breadth of built capabilities, making Next-Gen 9-1-1’s dream a reality for rural and metropolitan communities across the country and investing in this future with Steve Excited to do so and his team Diane has joined the Rapiddeeple board with this round.

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