If you have a huge villain of smart home devices like me, you’ve probably renamed some, moved some to different rooms or otherwise changed the configuration you started. And if you’re anything like me, I bet you forget to update Alexa once you’ve made all those changes. Unfortunately, you’ll get a Stark reminder when you try to control such “Ghost” devices with voice commands – try telling Alexa to turn on a smart light with a name that doesn’t recognize it and you Will see what I mean.
“Sorry,” Alexa would say, “I couldn’t find a device name [its new name]”
Do this often enough and your smart home will become virtually unusable. But even worse, facing such a mess can be a tall order and before you ignore Alexa yourself and control your smart home with the myriad apps on your phone. How 2012
Thankfully, there is a quick and easy solution. This may sound risky at first, and, well, it is. You will have to remove your entire smart home and start over, and you will lose any rooms or routines that you have installed. But otherwise the process is simple and should only take a few minutes. When it’s finished (and you’ve recreated your room and routine in the app) you can go back to ordering Alexa.
Here’s how to do it.
You have to use Alexa’s interface on the desktop site
First, put your phone down and choose your laptop – this is to be done on the desktop version of the Alexa website. Next, go to Alexa’s web interface (yes, that’s one thing), then follow these steps:
1. On the left side menu, click Smart home.
2. In the primary pane, click Tools.
3. Scroll all the way to the bottom and click on the box labeled remove all.
4. In the popup window, click remove to confirm.
5. On the next page, click on the box labeled Discover.
Now, rejoice: Alexa has pinged all the various services you connected (Philips Hue, Smart Life, etc.) and updated them all with the current names of all your devices.
Unfortunately, there is a downside. Doing so will eliminate any group – such as a room and speaker group – as well as the routines you create. That said, chances are, if you are facing the kinds of problems that require such a nuclear option, then both of these need to be improved anyway.