Facebook is adding new resources on Instagram on Monday to provide assistance to aggrieved users. The social media site, which owns Instagram, also said that it is expanding its work with experts to better inform policies for more positive content.
In the Instagram app, if you are associated with a particular word or phrase, Instead of presenting search results, has a message asking if Instagram can be of any help.
Facebook said in a blog post, “Post with words that you are often looking for that can encourage behavior and also cause harm.” “If you are going through something difficult, we would like to help.”
Users can tap a blue button to get support or tap View results to continue with their search. A pop-up message can give users a moment of pause to seek help, or resume a search so as not to see potentially triggered content if they are recovering from an eating disorder. .
If you choose the gate support option, Instagram will provide some options such as contacting a friend. You can also choose to speak with a helpline volunteer. Instagram links more than a dozen hotlines to resources such as the National Eating Disorders Association, the Trevor Project, and the National Suicide Prevention Lifeline. Instagram also has other tips to help you in a crisis like taking deep breaths, making decisions for 24 hours, taking a walk, drinking water and more.
Pinterest has a similar security feature. When users search for certain phrases or words, the app provides a link to further resources on NEDA’s website. Tumblr also contains a pop-up message for possible triggers or dangerous searches.
When CNET discovered similar words on Facebook’s app, however, there was no such resource that could be generated by searching for a given word.
Facebook did not immediately respond to a request for comment.
The information contained in this article is for educational and informational purposes only and is not intended as health or medical advice. Always consult a physician or other qualified health provider regarding any questions you may have about health or health purposes.