About a month ago, Peloton CEO John Foley wrote an open letter about the company’s treadmill. “I’m reaching out to you today because I recently learned about a tragic accident involving a child and Trad +, which results, spontaneously, leading to a death,” it begins. “While we only know of a few minor incidents involving Trade + where children are hurt, each one is destroying all of us in the peloton, and go out to the families involved in our hearts.”
Today, the US Consumer Product Safety Commission issued a warning asking users to stop using Trade +. Citing 39 incidents, involving the aforementioned death, the CPSC writes, “The Commission has found that public health and safety requires this notice so that the public can be quickly warned of the danger.”
Peloton, writing its own vigorous statement, said, “The company is upset with the unilateral press release of the Consumer Product Safety Commission (CPSC) about Peloton Trade + because it is inaccurate and inaccurate.” There is no reason to stop using Trade + until all warnings and safety instructions have been followed. “
The commission’s warning includes a number of injuries involving young children and pets. In particular, this note is with children who stop using the product, a more stringent warning than the initial suggestions outlined by Foley in March, who at the time allowed users to remove children and pets from the system and store Told to keep it. Inaccessible after using the device. The peloton has since added that there have been 23 incidents with children, 15 with objects and, as the CPSC said, with a pet. The company said it had not been previously informed about privacy concerns.
“If consumers should continue to use the product, the CPSC urges consumers to only use the product in a closed room to prevent access to children and pets while the treadmill is in use.” The organization notes. “Keep all items, including exercise balls and other equipment, away from the treadmill.”
For its part, the connected fitness manufacturer adds,
The peloton invited the CPSC to make a joint declaration with Trade + about the dangers of not complying with the warnings and security directives and Foley asked to meet the CPSC directly. The CPSC has wrongly characterized the peloton’s efforts to cooperate with the CPSC’s press release and correct inaccuracies as an attempt to delay it. This could not be farther from the truth. The company urged members to follow all warnings and safety instructions in advance. The peloton is disappointed that despite its proposals for cooperation, and despite the fact that Tread + complies with all applicable security standards, the CPSC in any meaningful discussion with the peloton before releasing its erroneous and misleading press release Was not ready to join.